State Farm® Insurance Agent Matt Thomas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Neda Peyton
October 16, 2026
"The customer service I received with getting quotes etc. was absolutely a wonderful experience. I highly recommend Matt Thomas State Farm Agency with all your needs. Bethany was who handled all of my questions!! She is GREAT!!!!!"
"Thank you so much for the 5 stars, Neda! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Matthew Barnes
October 12, 2026
"Michael! Exceeded my expectations of a customer service rep/sales agent, highly recommend, he was attentive, helpful, responsive and helped me save a lot on my insurance!"
"Hi Matthew, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Mena. If you ever need help, we are just a phone call away! - Your State Farm Agent, Matt Thomas "
Beverlyvirginia
October 9, 2026
"Kim is very pleasant to deal with. Very friendly and professional. Answers every question. Is very patient when you have more than one question. Thank you for making me feel welcomed when I call with questions."
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Matt Thomas’s team. "
marci Johnson
October 8, 2026
"Great customer service. Brooke went above and beyond for me."
"marci, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Rose Bass Fishing
October 8, 2026
"Kim is absolutely amazing at what she does! She’s very helpful, kind, and always has answers for my many questions I highly suggest going to her for any of your needs here!"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Barbara Hoover
October 5, 2026
"Michael was very patient. He explained everything in detail. I would recommend seeing him for your insurance."
"Thanks so much for the fantastic rating, Barbara! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Trent Miller
October 1, 2026
"Spoke with Michael from State Farm the best representative I have ever spoke to he gets to the point and will save you money I don’t ever do these reviews but he was exceptional."
"Trent, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Mena insurance team! - Your State Farm Agent, Matt Thomas "
Alexis Mahaffey
October 1, 2026
"Micheal Was great!! He helped both me and my fiancé. He was so patient with us and very understanding!! He helped us both save so much money!!"
"Thank you for the 5-star review, Alexis! We’re proud to serve the Mena community and truly appreciate your support. "
Pete Rose
October 1, 2026
"Best Boat insurance in the business!!!!!!
You cannot beat Fast and Affordable!!!!!!
Especially when you’re boat is your lifeblood!!!!!!"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Mena insurance team. "
Mecina Craven
September 24, 2026
"Love all the folks that work here they all make you feel like family❤️❤️ I have never had a bad experience with them at all. Abby always always takes great care of me❤️❤️ 100 out of 10 the best❤️"
Josh Harry
September 15, 2026
"Man the staff are great!
And Michael helped me save money and explained all the things to me so I would understand what I’m signing up for and it was a great experience. Thank you guys."
"Josh, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Gary Barnett
September 8, 2026
"Very helpful. I would recommend Matt Thomas and State Farm to anyone needing insurance."
"Gary, thank you for the amazing review! Our Mena insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Matt Thomas, your State Farm Agent "
David Relaford
September 1, 2026
"Answered every question i had, got everything done in about 5 minutes. Helped find the best policy for me."
"Thank you so much for your wonderful feedback of us here at Matt Thomas’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Matt Thomas’s Insurance Team "
Truman Locke
August 26, 2026
"Very helpful and lowered my insurance over a thousand dollars a year"
"Truman, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
jacquelyn romine
August 12, 2026
"Michael was great to work with! Very detailed and so helpful"
"jacquelyn, thank you for the amazing review! Our Mena insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Matt Thomas, your State Farm Agent "
Bertha Crawford
August 2, 2026
"Brooke and Abby were amazing please give them the the recognition they deserve for taking such care of me while I was in the office and on the phone. They always go above and beyond to help. Thank you girls and may The Good Lord bless you 😘."
"Bertha, thank you for the amazing review! Our Mena insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Matt Thomas, your State Farm Agent "
Shay Davasher
July 14, 2026
"I’ve been with them for years and they’ve always made sure I’m taken care of. You won’t find friendlier professionals any where else! Special shout out to Kim and all that she does!"
"Thank you for the fantastic review, Shay! We are always here to help with your insurance needs here in Mena . "
Shriya
July 14, 2026
"Michael was awesome to work with! He was friendly, helpful, and made everything easy to understand. He answered all of my questions and helped me get a great insurance price. Best of all, he doesn’t gatekeep—he explains everything and genuinely wants to help. I highly recommend Michael at State Farm!"
"Shriya, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Matt Thomas’s Team here in our Mena office. "
Jim Fry
July 7, 2026
"Helped me save 200 a month which will help with other bills"
"Thank you for your kind review of State Farm Agent Matt Thomas’s Team. We appreciate it!"
Jamie Ralston
May 21, 2026
"He helped both me and my son save on our insurance!"
"Thank you so much for the 5-stars, Jamie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Matt Thomas’s Team anytime."
Rachel Ward
February 25, 2026
"Highly recommend!! My husband and I are beyond grateful for all their help and how personable their office staff are. We worked with Brook Kelems and she absolutely went above and beyond for us!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Mena to know that you had such a wonderful experience with us here on State Farm Agent Matt Thomas’s Team."
David Evans
February 10, 2026
"Very pleasant."
"Thank you for your kind review of State Farm Agent Matt Thomas’s Team. We appreciate it! Thank you for the amazing review, David! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
David Habeger
January 16, 2026
"Friendly and professional, assisting in finding the right solutions to insurance needs"
"We are grateful for your 5-star review, David! Thanks for taking a moment to share your positive rating of State Farm Agent Matt Thomas’s Team here in Mena . "
Christine Stipe
January 16, 2026
"Excellent customer service!"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Tammy Blacke
January 14, 2026
"We have been very happy with our experience at State Farm. We spoke with Brooke today and she was incredibly helpful and super friendly!"
"Wow, thank you for the 5-star review, Tammy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Tammy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Matt Thomas’s Team is just a call or email away! "